PSEG Long Island Storm Update

PSEG Long Island Storm Update —

Thursday, Sept. 2, 2021, 12:30 p.m.

  • PSEG Long Island Storm Update — Thursday, Sept. 2, 2021, 12:30 p.m.· Tropical Depression Ida has departed the service area after bringing heavy rain, thunderstorms and some strong winds, toppling branches, poles and wires.· Hardest-hit areas include Northport, Ridge, Lloyd Harbor and Huntington.·
  • PSEG Long Island is reporting 3,307 of its approximately 1.1 million customers are currently without service.As of noon, PSEG Long Island has restored power to nearly 29,000 customers since 7 a.m. yesterday.
  • We expect to restore power to the majority of remaining customers affected by Ida by the end of the day. There will be a few tougher jobs that we expect will be resolved by tomorrow morning.
  • A significant number of outages scattered across the service area involved damage that is particularly extensive due to downed trees and debris. To view and download images of the storm damage and restoration, visit
  • Crews worked through the night and will continue to work to restore outages safely and as quickly as possible.
  • Electric service crews are working to assess damage. As this assessment continues and more information is available, estimated times of restoration (ETRs) will be refined.More than 900 line workers, tree trimmers, surveyors and other utility personnel are dedicated to the restoration effort.
  • In response to the COVID-19 outbreak, we have adapted our storm and safety procedures to follow public health guidelines and industry best practices. We thank our customers for their patience as we operate under these unusual circumstances to safely restore power as quickly as possible.
  • Being without power for any length of time is a hardship and PSEG Long Island thanks our customers for their patience as we work through the damage and difficult conditions to restore their power as safely and quickly as possible.

Customer Safety:

  • Downed wires should always be considered “live.” Stay at least 30 feet away from downed lines, and don’t go near the pole or anything touching the line.
  • Immediately contact PSEG Long Island via phone at 1-800-490-0075, and dial 911 if an immediate hazard exists.
  • Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don’t drive over – and don’t stand near – downed power lines.
  • Downed lines will be hard to see in standing water. If you encounter large pools of standing water, stop, back up and choose another path.
  • To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.
  • Stay connected:Download the PSEG Long Island mobile app to report outages and receive information on restoration times, crew locations and more.
  • Report an outage and receive status updates by texting OUT to PSEGLI (773454). You can also report your outage through our app, our website at or with your voice using the Amazon Alexa or Google Assistant app on your smartphone.
  • To report an outage or downed wire, call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075.
  • Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm.
  • Visit PSEG Long Island’s MyPower map for the latest in outage info, restoration times and crew locations across Long Island and the Rockaways at


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