Winter Storm Warnings

Contact: Media Relations

516-229-7348 (pager)


Jan. 29, 2021


Prepared for Strong Winds, Snow

PSEG Long Island is committed to working safely to restore any potential power outages and provide excellent service


(UNIONDALE, N.Y. – Jan. 29, 2021) PSEG Long Island is prepared for the forecasted strong winds today and expected heavy snow as early as Monday morning into early Wednesday. These conditions may cause tree limbs to break and pull down wires, causing outages.

“We are monitoring the forecast closely and our emergency preparedness plans are activated,” said John O’Connell, vice president of Transmission & Distribution at PSEG Long Island. “The forecasted wind and snow can increase the possibility of downed wires and power outages. We know our customers need their power now more than ever. Our crews stand at the ready to begin restoring service, in the event of any outages, safely and as quickly as conditions allow, and we thank customers in advance for their patience. We encourage our customers to prepare for the storm as well.”

PSEG Long Island has additional personnel ready to respond, and is performing system and logistics checks to ensure the availability of critical materials, fuel and other supplies.

COVID-19-related storm processes have been adjusted to continue to ensure the health and safety of employees and customers remain at the forefront, even during these unusual times.

As part of our social distancing protocols, we ask that customers remain in their homes when crews are working nearby. If customers must speak with our crews, we ask that they practice responsible “social distancing” and remain at least 6 feet away to ensure the health of everyone involved. For more information about how PSEG Long Island continues to live up to its commitments during the pandemic, please visit

During this storm, if necessary, PSEG Long Island may use an enhancement to our outage communications process. With this enhancement, customers contacting the Call Center early in the storm will receive an “Assessing Conditions” message, rather than an estimated time of restoration (ETR). This change will allow crews to assess storm impact before issuing ETRs, thereby increasing the accuracy of the ETR information being provided. For more information about this new process visit

Customers should prepare, be cautious and stay alert to their surroundings during and after storms. Review storm preparation tips at


Customer Safety:

  • Downed wires should always be considered “live.” Stay at least 30 feet away from downed power lines and immediately call 911 to report downed wires.
  • Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don’t drive over – and don’t stand near – downed power lines.
  • Downed lines will be hard to see in the snow and can potentially be hidden in standing water. If you encounter large pools of slush or standing water, stop, back up and choose another path.
  • To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.

Stay connected:

  • Report an outage and receive status updates by texting OUT to PSEGLI (773454). You can also report your outage through our app, our website at or with your voice using the Amazon Alexa or Google Assistant app on your smartphone.
  • To report an outage or downed wire, call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075 or use our web chat feature at
  • Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm.
  • Visit PSEG Long Island’s MyPower map for the latest in outage info, restoration times and crew locations across Long Island and the Rockaways at

PSEG Long Island

PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract.  PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.


Keep in Touch:

PSEG Long Island on Facebook

PSEG Long Island on Twitter

PSEG Long Island on YouTube

PSEG Long Island on Flickr

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